Former PMC employee questions business office

A former business office manager of Petersburg Medical Center, Ramona Thompson, attended the regular meeting of the Hospital Board Thursday evening to question the processes of the PMC business office.

“In my long experience in hospitals’ practice management, facility bailout consulting work and the revenue cycle, I have seen facilities with far less issues than PMC has, close,” Thompson said. “The PMC business office has been understaffed since the business office manager left in 2011. During 2012 the business office was short staffed at least six months. It takes at least 12 months to resolv...