The dispatchers at the Petersburg Police Department are, from left, Christine Rumple, Barb Beasley, Karina Madrid, Serena Newman and Sgt. Randy Holmgrain, who's the dispatcher supervisor. Not pictured is Lori Steenblock, the senior dispatcher.
Currently the Petersburg Police Department is recognizing its dispatchers for National Telecommunicator Appreciation Week.
Kelly Swihart, chief of police, said Petersburg dispatchers are a devoted group that often go unnoticed.
"It's one of those things," Swihart said, "they never get the recognition. I mean, they're sitting behind the wall."
The department in Petersburg has five dispatchers on staff and one supervisor. The team is relatively new -- average time employed about a year -- and each one has a different responsibility.
"I think the common misconception is dispatchers just answer ph...
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